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Research invitations to studies will arrive by email from the Engage recruiting specialist responsible for that study or you will receive a phone call to go through the preliminary screening questions. Each invitation will include a short description of the study, its timing, and the compensation being offered. It may will also include some questions or a survey link that will help us see if you pre-qualify. If interested, please reply to the email or click the link and take the survey. The research recruiter will call you if meet the initial criteria, ask you a few more questions by telephone, and include you in the project if you are a good fit.

In market research, the goal is to achieve a representative sample of the target population for each study. To do this, we ask a series of questions, usually ranging between 5-15 minutes, to determine if someone is an immediate fit for our study. If we have too many people who are too similar, thus unbalancing our study, or if we believe someone is very close to what we are looking for but may not be an exact fit, we will place them on what is called a HOLD. This simply means we are trying to communicate with the team running the study to ensure we can use that participant prior to committing them to a group time. During this process, at no time is any identifying or contact information released. Participant personal identifying information is only used by the Engage team to update research participants as we find we can use them.

We do occasionally dismiss participants from groups or in-depth interviews early, but in these cases, compensation is almost always offered, unless it is determined that someone has truly been inconsistent or dishonest in the screening process. To account for those who do not show up or cancel at the last minute, we often over recruit for a research session.  As such, there will be instances where all participants are not needed to participate. If it is determined that your participation is not needed and you have shown up on-time as requested, we will still pay you the promised incentive.  Our research participants are the lifeline of our business and all of your opinions are truly valued. We hope that you will continue to participate in our screening process so that you will have another opportunity to participate in research with us again soon.

We recruit only qualitative research, in which researchers interact directly with the participants. We are not a survey company, although we often use surveys in our screening process. Our projects range from in-person and telephone interviews and focus groups to online, video, and mobile studies, in which you and the researchers connect and communicate with others nationwide. Still other studies include contextual site visits, ethnographies, and shop-alongs, with researchers meeting with you in your natural habitat.

We appreciate having your most current address, occupation, and other profile information. Please keep your profile information up to date at engageindepth.com/my-dashboard.